Regulated & KYC services

We have extensive experience and certification in multiple regulated environments and operate a robust legal regulatory compliance framework for our clients.

Legal Claims Management

Boulouma Technologies skilled and accredited pre-litigation teams offer time-served legal expertise and high-quality claims management, across all lines of business. More than a third of our team members have over 3 years’ experience in the claims process. We handle over 10,000 cases per year, while maintaining strong compliance, very low complaint levels and positive Customer Net Promoter Scores.

Privacy and Legal Services​

Boulouma Technologies highly skilled paralegal teams offer time-served legal expertise across multiple lines of business. Our regulatory compliance framework, certifications and approvals allow us to support our clients, as well as having extensive experience in operating in regulated environments for our existing clients.

Know Your Customer Services

We offer our clients a streamlined Know Your Customer (KYC) route, respecting evolving regulations and complying with digital transformation, which is key to a successful activation process. We support our clients either with a full BPO approach, thanks to our KYC experts working in their system, or with a managed services approach. It combines “End-to-End” proprietary platform and KYC experts for tailor-made KYC for an optimal customer onboarding experience.

Meet our experts